Previous experiences with complex billing
Prior to discovering Zen, Chris had some frustrating experiences with other providers, adding unnecessary challenges to the complexities of running a small business. In particular, he found understanding the complex billing processes “a nightmare – one price promised and another was charged” at a restaurant they ran. But there was little they could do as they were tied into a five year contract. “Dealing with the other providers was always so difficult.”
After experiencing these billing frustrations with previous providers, for Chris, finding Zen was a breath of fresh air. “What you offer is just straight forward excellence and it is hard to fault. The joy of your company – nice folks to deal with, people speak to you as a human being.”
