Voice and communications

Clear, flexible voice solutions for modern businesses

Zen helps businesses stay connected with modern voice services that run over reliable broadband. From simple calling to fully hosted phone systems, our solutions are built to support how teams work today.

CloudComms

A flexible, hosted phone system for growing businesses

CloudComms is Zen’s cloud-first voice platform, designed for businesses that need anything from a single phone line to a full contact centre – and everything in between. It brings users, devices and call handling together in one hosted phone system, supporting hybrid working, multiple locations and advanced call features, with AI-based contact centre features coming soon.

For many businesses, CloudComms is the long-term answer. It’s scalable, adaptable and ready to evolve as your communication needs grow.

Explore CloudComms

Digital Voice

A simple replacement for traditional phone lines

Digital Voice is a straightforward business VoIP service that replaces analogue phone lines with digital calling over your broadband connection. It’s ideal for smaller businesses or single-line users who want reliable, future-proof calling without the added features of a full phone system.

You can keep your number, enjoy clear call quality and benefit from a service designed to last.

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SIP Trunking

Connect your existing phone system to the internet

SIP Trunking lets businesses keep their current on-site phone system while routing calls over an internet connection. It’s a cost-effective option for organisations that aren’t ready to replace their PBX but want to move away from legacy phone lines.

This approach supports gradual migration, helping you modernise voice services at your own pace.

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VOICE

PSTN switch-off – what businesses need to know

The UK’s traditional phone network is being retired, with analogue and ISDN services due to close fully by January 2027. While this change affects many businesses, it sits alongside a broader move towards more flexible, IP-based communications.

If your organisation still relies on legacy phone lines or systems, it’s important to understand what’s changing and how to prepare.

Learn more about the PSTN switch-off

BUSINESS TESTIMONIALS

What our customers say

We’re proud to keep businesses connected. Our high-performance connectivity, voice, cloud and networking solutions are making a real difference. But don’t just take our word for it …

Powering business transformation and fostering a collaborative partnership through Zen’s Professional and Managed Services.

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Choose a provider that helps to reduce your carbon footprint

By choosing Zen you can be safe in the knowledge that you are paving the way for a greener future for us all.

OTHER CATEGORIES

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Smart networking for smart business

As your networking needs evolve, you need a flexible, efficient, cloud-first solution. SD-WAN from Zen and Cisco helps make complex networking simple.

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Do more in the cloud with AWS

Combining the power of Amazon Web Services with our own expertise, benefit your business with the complete cloud solution.

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Hosting

From single websites to application servers and enterprise infrastructure we have the right solution for your business.

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Full fibre broadband

Ultrafast speeds and rock-solid reliability. This is broadband built for growing businesses, hybrid workforces and agile teams. Choose from Essentials to cover most of your business needs or add Pro 4G backup for an even more seamless connection.

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We believe in making Zen a great place to work. Because happy staff provide award-winning service and go the extra mile for our customers every day.

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